Customer Care | Alesari

Welcome to the Care & Maintenance Hub of Alesari, where we ensure that your cherished shoes remain as exquisite as the day you first wore them. We understand that even the most carefully crafted treasures may encounter wear and tear over time. Here, we offer guidance on how to maintain the beauty of your Alesari shoes and provide solutions should they require a touch of rejuvenation.

Porcelain Flower Restoration
Should the delicate porcelain flower embellishment on your Alesari shoes incur any damage, fret not. Our artisans specialize in restoring these intricate adornments to their former glory. Simply reach out to us via email, and we'll guide you through the process of replacing the flower, ensuring that your shoes continue to radiate their timeless charm.

Shoe Maintenance Tips
To prolong the lifespan of your Alesari shoes, here are a few essential maintenance tips:

Avoid wearing your shoes on rough surfaces to prevent scratches to the gold-plated sole. While they are designed for special occasions, such as strolling down the red carpet, we understand that life is filled with unexpected moments.
Store your shoes in their original packaging or a soft dust bag to protect them from dust and scratches when not in use.
Regularly clean your shoes with a soft cloth to remove any dirt or residue, ensuring that they maintain their pristine appearance.
For stubborn stains or marks, consult with a professional shoe cleaner to ensure safe and effective removal without damaging the delicate materials.

For any further inquiries or assistance, please don't hesitate to contact us via email. Our dedicated team is here to ensure that your Alesari experience is nothing short of extraordinary, from the moment you slip into your shoes to the countless memories they inspire.